Terms & Conditions

1. General

This website is owned and operated by The Hobby Grade. Throughout the website, the terms "we," "us," and "our" refer to The Hobby Grade. By accessing or using our website, you agree to be bound by these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

2. Products & Pricing

• All products are subject to availability.
• We reserve the right to modify, update, or discontinue any product without prior notice.
• Product prices may change at any time without prior notice.
• We make every effort to display product images, specifications, and colors accurately. However, actual product appearance may vary depending on your device or screen settings.

3. Orders

• Placing an order signifies your acceptance of these Terms & Conditions.
• We reserve the right to accept, reject, or cancel any order at our sole discretion.
• Customers are responsible for providing accurate billing, shipping, and contact information to avoid delays or failed deliveries.

4. Payments

• Payments can be made securely through our available online payment gateways.
• Cash on Delivery (COD) is available in selected serviceable locations.
• All orders are subject to payment verification before dispatch.

5. Return & Refund Policy

• Returns are accepted only for products received in a damaged or defective condition.
• A clear unboxing/opening video is mandatory for all return requests.
• Return requests must be submitted within 7 to 10 days of delivery.
• For complete details, please refer to our Return & Refund Policy.

6. Shipping

• Orders are processed and dispatched within 1 to 7 business days.
• Delivery timelines depend on your location and courier partner.
• Please refer to our Shipping Policy for complete shipping information.

7. Intellectual Property

All content on this website, including logos, product images, graphics, product names, text, designs, and other materials, is the exclusive property of The Hobby Grade and is protected under applicable intellectual property laws. Any unauthorized use, reproduction, or distribution is strictly prohibited.

8. User Responsibilities

• You are responsible for maintaining the confidentiality of your account details.
• You agree not to use our website or products for any unlawful, fraudulent, or unauthorized activities.

9. Limitation of Liability

The Hobby Grade shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of, or inability to use, our website, products, or services.

10. Indemnity

You agree to indemnify and hold The Hobby Grade, its owners, employees, affiliates, and partners harmless from any claims, losses, damages, liabilities, or expenses arising from your misuse of the website or violation of these Terms & Conditions.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Website: https://thehobbygrade.com

Email: Hello@thehobbygrade.com

Phone: +91 8169619552

Address: Abdul Rehman St, Khokha Bazar, Chippi Chawl, Kalbadevi, Mumbai, Maharashtra 400003